We want you to be happy with your photo prints. Once printed the posters are carefully put into strong postal tubes which are securely sealed ready for delivery. Now, although these tubes are pretty strong they are not fully Royal Mail proof. Very few forces on earth are able to stop a determined posty from damaging these tubes but on the very rare occasions that this does happen then please take a photo of the damage, send it to us & we will reprint & despatch as quickly as possible.
If you are not satisfied with the quality of your print, please email us within 5 working days of delivery. As our service is a personalised printing service, we will normally offer a reprint if the standard of your purchase is not as expected. In the event of a refund, we ask that you return the poster to us at your expense.